Apni Zameen Apna Ghar Program Feedback and Complain Portal for 3 Marla Plot Scheme 2025
The Government of Punjab, under the leadership of Chief Minister Maryam Nawaz, has launched a life-changing initiative called “Apni Zameen Apna Ghar Program.” This project aims to provide 3 Marla residential plots to the homeless and deserving citizens of Punjab. The main goal is to ensure that every family, especially those from low-income backgrounds, has a roof over their heads and a piece of land they can call their own.
To improve transparency, efficiency, and public engagement, the Punjab Government has introduced an online Feedback and Complaint Submission Portal on the official website: azag.punjab.gov.pk. This platform allows the people of Punjab to easily submit feedback or register complaints related to the scheme.
Introduction to the Feedback & Complaint Portal
The online complaint interface is designed to be user-friendly, especially for the common public who may not be tech-savvy. It is part of the government’s commitment to open communication and ensuring that the voices of the people are heard and addressed.
By using this system, citizens can report problems, give suggestions, or seek clarification about the 3 Marla Plot Scheme. Whether it’s an issue with eligibility, documentation, or delays, this form ensures that you get the assistance you need from the concerned department. Check Important Tips for Applicants for CM Punjab 3 Marla Plot Scheme.
How to Submit Feedback or Complaint Online?
To make things easier, the Punjab government has created a simple feedback form that can be filled out in just a few steps. Here’s how you can use it:
Step-by-Step Guide:
- Visit the official website: https://azag.punjab.gov.pk
- Scroll down to the Feedback/Complaint Section
- Fill in the following required fields:
- Name – Enter your full name
- Father’s Name – Provide your father’s name
- Contact Number – A valid mobile number (03## #######)
- CNIC Number – Enter your 13-digit ID number (e.g., 12345-1234567-1)
- Email – Your email address
- Division – Select your respective division from the dropdown list
- District – Enter your district name
- Feedback/Complaint – Clearly write your message, complaint, or concern
- Enter the CAPTCHA Code displayed
- Finally, click the “Submit” button
The form supports both English and Urdu, making it easier for local citizens to communicate their concerns without facing a language barrier.
Importance of Public Feedback
This platform plays an important role in:
- Identifying issues in the plot distribution process
- Understanding challenges faced by the public
- Improving services and speeding up problem resolution
- Building trust between the public and government
Your feedback helps the authorities to take the necessary steps and make the program more effective and transparent.
Who Can Submit Complaints?
Any individual who has:
- Applied for the Apni Zameen Apna Ghar Scheme
- Faced delays or discrimination
- Not received proper information or guidance
- Wants to give suggestions for improvement
can use the form to voice their concerns.
Types of Issues You Can Report
Here are some of the common problems for which you can raise complaints:
- Delay in processing of application
- Non-cooperation by local authorities
- Technical errors in the website or form submission
- Eligibility-related concerns
- Lack of information about balloting or results
- Unclear status of plot allotment
All complaints are reviewed by the concerned department, and efforts are made to resolve them within a reasonable time.
Safety and Privacy
The form requires sensitive data like CNIC and contact information, but the system is secure and protected by encryption. Your personal data will only be used for resolving your complaint and will not be shared without your permission.
Key Benefits of This Portal
| Benefit | Description |
|---|---|
| Simple Access | Easy to use for both rural and urban citizens |
| Bilingual Support | Available in both English and Urdu |
| Transparency | Ensures accountability in government operations |
| Public Empowerment | Gives a voice to the people |
| Faster Resolution | Helps officials act quickly on complaints |
Government’s Commitment
This feedback portal reflects the Punjab Government’s commitment towards public welfare and good governance. It ensures that no deserving person is left behind, and every complaint is heard seriously.
By using technology and encouraging communication, the government is taking a modern and inclusive approach to serve its people better.
FAQs – Frequently Asked Questions
1. Who launched the Apni Zameen Apna Ghar Program?
The program was launched by CM Punjab Maryam Nawaz Sharif to provide 3 Marla residential plots to homeless people across Punjab.
2. What is the purpose of the feedback form?
It helps the public share their concerns, complaints, or suggestions regarding the scheme directly with the government.
3. Is it necessary to have a CNIC to submit a complaint?
Yes, entering a valid CNIC number is mandatory to ensure the authenticity of the complaint.
4. Can I submit more than one complaint?
Yes, if you are facing multiple issues or have different concerns, you may submit separate complaints.
5. How long does it take for the complaint to be resolved?
It varies depending on the nature of the issue. However, the government aims to resolve most complaints within a few working days.
6. Can I track my complaint status online?
Currently, there is no tracking system, but you may receive email updates or follow up via the provided contact information.
7. Can women apply for this scheme and submit complaints?
Yes, the scheme is open to all eligible residents of Punjab, including women, and they can also use this form to register complaints.
Final Thoughts
The Apni Zameen Apna Ghar Program is a great step towards providing dignity and shelter to the underprivileged citizens of Punjab. The addition of the feedback and complaint portal ensures that the program remains fair, transparent, and people-friendly.
If you are facing any issues or have suggestions that can improve the process, don’t hesitate to use the portal. Your voice matters.
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